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ATSAVANT

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Questions, answered.

How does booking work?

Enter your journey, choose a car and send the request. We reply with your price by email and text shortly. Accept it online and you're booked, nothing is confirmed until you do.

How is the price worked out?

Each journey is priced individually, based on the route, the time of travel and anything you've asked for. Airport charges are included in your quote, so there are no extras added afterwards.

Can you take a booking for today?

For same-day travel, call us on 0115 773 0555 and we'll do our best to help. Online requests need at least 1 hour' notice.

How do I pay?

Payment is agreed with your quote. Business customers can apply for an account and be invoiced.

Can I change or cancel?

You can withdraw a request at any time before you accept the quote. After that, you can cancel online up to 2 hours before pickup; closer than that, or to change anything, call 0115 773 0555.

Do you provide child seats?

Yes, infant, child and booster seats. Choose the type for each child in the booking form and we'll fit them before pickup. Any charge is included in your quote.

Can you carry a wheelchair user?

Yes. Tell us in the booking form and we'll arrange a suitable vehicle and confirm it with you before we quote.

What if my flight is delayed?

Add your flight number when you book a journey to or from an airport and we'll track it for free, including any delays or changes, so your driver is ready when you land. They wait up to 30 minutes after you land at no extra charge.

Can my driver meet me in arrivals?

Yes, meet & greet has your driver wait for you in arrivals with a name board, at an additional cost. It must be chosen when you book, so add it to your request rather than asking on the day.

Do you cover my area?

We cover the whole of England, local taxi journeys, airport transfers and long-distance travel. Enter your addresses and we'll confirm.